April 29, 2008

Ikea

A company with relentlessly bad customer service, terrible phone menus that eat up cell minutes like they're going out of style, the paranoid delusion that I could get a stack of boards that's supposed to be an Aspvik cabinet off the back of a truck on a random street corner, and operating under the preposterous assumption that an order of 15 items is going to be completely assembled by the recipient within five days of receipt.

Can I help you with anything else today? Yes. Tell your managers to go ******* ***** ***** ************ **** ** **** *** *********. Twice.

Frakking Ikea.

Posted by natasha at April 29, 2008 10:51 AM | Random Mumblings | Technorati links |
Comments

I was never a fan. I feel your pain.

Posted by: Scott at April 30, 2008 03:46 AM

It's not the easiest way to go, but that's one of the reasons it's among the least expensive. We're using their cabinetry in the kitchen and two baths at the house we're building in Westport, WA. For a 10 by 12 kitchen with a mid-sized island, it's taken three trips for the purchasing, and that was after a four-hour visit during which a staffer translated the list purchase list THEIR OWN software built for us, into an authentic part-for-part stock list. Without her help, I would probably have committed murder, or whatever the Swedish word for that is!

At any rate, it helped us save $12K on the contractor's spec for custom cabinets, and the look is perfectly serviceable in our groovy modern cabin.

Oh, and could you get back to the politics now? :-)

David

Posted by: tres_arboles at April 30, 2008 11:40 AM